Project Description

This page showcases the overview of the entry of a 2015 Peer Awards for Excellence finalist, which was judged at conference.
Winner for Innovation in Educating Young People.

Interested in this year’s Peer Awards?
FINALIST: British Gas in association with the NEA
Entry Title: Community Action Partnership
Talk Title: Bringing affordable energy to residents via partnership working
Category: Educating the Community (Corporate Responsibility)
British Gas and charity National Energy Action are delivering CAP, a £1.2m, two-year programme. It aims to tackle fuel poverty, bringing affordable energy to over 800,000 residents in eight localities across Britain.

CAP works by:

• Supporting local authorities – developing and implementing fuel poverty strategies

• Training community workers to better identify signs of fuel poverty and providing practical assistance to people struggling with bills

• Engaging consumers in energy efficiency, money management and behaviour change, helping them save money whilst keeping warm

Victoria said, “I have learned some new tips on how to save energy and find out about free insulation”.



Fuel poverty strategies: working with 18 local authorities and reaching over 77,000 stakeholders to date.

Training: trained 260 advisors so far, a total of 1,279 trained advisors will go on to assist over 37,000 people per year.

Engaging consumers: 671 people to date have learnt how to save energy and keep warm through interactive games and quizzes at friendly community events.

Community Action Awards – a nationwide partnership with NEA and DECC running alongside CAP, recognising successful local projects where agencies work together to tackle fuel poverty and improve energy efficiency in their local communities. 25 organisations will receive £1,500 each.



There’s a need to integrate existing regional practices to scale up, create greater reach and amplify the impact.

Each partner has brought its expertise to enable this:

• British Gas – resource and strategic vision

• NEA – strong network of partners and expertise in tackling fuel poverty

• Leading community partner (usually a local authority) – deep knowledge of key local issues

• Front line community organisations – trusted partners who can reach those most in need

Energy Champion Jimmy said “I am keen to share my knowledge with others, particularly older people who may be suffering from health issues or spending more time at home”.



By recognising each other’s expertise, we can build on what already exists furthering its impact, creating a lasting legacy for tackling fuel poverty into the future.

By developing strong networks locally, we can begin tackling the complex issues surrounding fuel poverty, including health and wellbeing, financial inclusion and energy efficiency. As a business, we can help build trust and create real social value.

At the end of the programme, we’ll publish a blueprint, to share a best practice model which can be adopted across other regions.