|Entry Title:||The Cruise Academy of Excellence|
|Talk Title:||The Cruise Academy of Excellence|
|Category:||Nurturing Talent (People & Performance)|
While a company can be profitable, there are additional measures by which success can be recognised.
We are continually focussed on motivating and developing our staff. We truly value their needs and as a result we are committed to achieving maximum job satisfaction through personal success.
With each prosperous year we have shared since the launch of the Cruise Academy of Excellence, we ensure staff are recognised for their personal achievements at our annual awards ceremony. We believe the merit within each individual should shine and we invite them to be recognised for being truly exceptional.
The scheme allows our company to convey how much each individual is valued as an employee.
Every member of staff at ROL now is provided with a clear structure that allows them to deliver against criteria in relation to their own career progression. This not only provides the individuals with a clear vision, as to how to drive their career forward, but from a company perspective we have seen a dramatic increase in the promotion of internal applicants for more senior roles.
We pride ourselves on being a forward thinking and innovative employer – we constantly strive to utilise technology to help us achieve this goal. Our Cruise Academy is administered using a system that has been developed to aid the identification of staff opportunities and provide accurate reporting against key metrics.
By identifying and supporting individuals learning objectives we have been able to help our staff realise their potential in the workplace more effectively than ever before.
Our brand, and its reputation, is fundamental to the ongoing success of ROL. By enabling a program that raised the standards of staff training, knowledge and engagement levels we are well positioned to continue growing our market share.
We strive to create a dynamic working environment that is both enjoyable and productive but also one that engenders a sense of joint achievement when ROL exceeds customer expectations.