This page showcases the overview of the entry of a 2014 Peer Awards for Excellence finalist, which was judged at conference. Winner of the overall Customer Engagement category. Winner of the Voice of the Customer subcategory, Financial Service sector and the Impact criterion Interested in this year's Peer Awards? [...]

This page showcases the overview of the entry of a 2014 Peer Awards for Excellence finalist, which was judged at conference.Winner of the Customer Service category. Interested in this year's Peer Awards? FINALIST: British Airways with OR Consulting Entry Title: Extraordinary Client Care by Law Firm [...]