Customer Engagement

Brightmove encourages customers to request enhancements for inclusion

JogPost invites customers to ride in the car with their manager to see how it’s all organised

For Officum Labs, it's about listening to, enabling, and engaging players

Training for BA’s pilots to enhance customers' flying experience when they interact

Tesco’s delivery drivers  are trained  to act responsibly

Diligent's ‘follow the sun’ customer support delivers 24/7/365 service 

Officeum Labs apply new ways of sourcing customer service assisted by new technology 

Redrow customers wanted to interact online to see how their home purchase was progressing

Simplyhealth helped Heart Research UK, donating £1 for every Facebook Like 

At Local Heroes they see feedback in real-time, generating a strong culture of ownership

Lebara aims to exceed customer expectations and to give an amazing experience to remember