Customer Engagement
Brightmove encourages customers to request enhancements for inclusion
JogPost invites customers to ride in the car with their manager to see how it’s all organised
For Officum Labs, it's about listening to, enabling, and engaging players
Training for BA’s pilots to enhance customers' flying experience when they interact
Tesco’s delivery drivers are trained to act responsibly
Diligent's ‘follow the sun’ customer support delivers 24/7/365 service
Officeum Labs apply new ways of sourcing customer service assisted by new technology
Redrow customers wanted to interact online to see how their home purchase was progressing
Simplyhealth helped Heart Research UK, donating £1 for every Facebook Like
At Local Heroes they see feedback in real-time, generating a strong culture of ownership
Lebara aims to exceed customer expectations and to give an amazing experience to remember
Customer Engagement